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Ciphers.me Helpcenter
Wallet
Wallet
Can you connect a different wallet instead of MetaMask?
We only support minting our collectible NFTs on the Polygon blockchain w...
An NFT is not displaying correctly in my Metamask wallet
Just like major NFT platforms such as OpenSea, Metamask needs to be able...
What is a web3 wallet?
A Web3 wallet refers to a type of cryptocurrency wallet that you can acc...
Why do I need a Web3 wallet?
To create the digital twin NFT of the crypto stamp, you need to use bloc...
What happens when I create a Web3 wallet?
When you create a Web3 wallet, you generate a pair of cryptographic keys...
Why do I need a Web3 wallet to connect to the blockchain?
A Web3 wallet serves as a bridge between your web browser and the decent...
Can I add stamps to my collection without a web3 wallet?
Yes, you can add and claim your stamp with the publicID and claim code a...
How do I create a MetaMask wallet?
Go to https://metamask.io/ and follow their instructions. Then connect i...
How do I get the Metamask wallet widget in my Chrome browser?
To mint your NFT on the Polygon blockchain we offer the Metamask wallet....
How do I connect my Metamask wallet to Ciphers.me?
Go to the stamp detail page of your claimed stamp in your account and cl...
Switch your Metamask wallet to the Polygon network
Your MetaMask wallet is set to Ethereum by default. Click on 'Ethereum M...
How to import NFTs in Metamask
Metamask does not import your NFTs automatically by default. If you wan...
How to reveal my Secret Recovery phrase
Navigate to Settings > 'Security & Privacy'. Click on the button that re...
I lost my Secret Recovery Phrase, can I restore my metamask wallet?
If you don't have your Secret Recovery Phrase, you may be able to retrie...
What to do if your Metamask wallet is compromised?
Click on the link below and follow the steps as soon as possible: https:...